GEPCO is serving in Gujranwala and other district including Gujarat, Hafiz Abad, Sialkot, Narowal and Mandi Baha Uddin for more than 20 years. Since the company operates in a big area, it’s tough to avoid mistakes. Therefore, the company has established GEPCO complaint and helpline centers to receive and solve electricity issues of the region.

It’s not possible for every individual to visit the physical offices of GEPCO to register complaint, hence to facilitate consumers, there is online complaint system which make it easy for the customer to register any electricity problem without any hassle.

Online GEPCO Complaint 2023

Although GEPCO has established various complaint centers for every region but online GEPCO complaint is easy to register and track and there are less chances of mistakes. Visit the official GEPCO site and fill the E-complaint form with the following information.

  • Your name
  • Your email address for follow-up
  • Your mobile number
  • City or circle
  • GEPCO division
  • Select the complaint nature
  • Enter the reference number of your electricity connection
  • Details of the complaint
  • After filling all info, hit the “register complaint” button.

GEPCO Helpline Numbers

For the convenience of its consumers, GEPCO has 24/7 helpline on which you can call anytime to convey your concerns related to electricity.

Helpline number: 118

If you are unable to reach 24/7 helpline number, the alternate numbers are given below



GEPCO Bill SMS Service

Cell phones are the basic need of today’s time and they have provided ease and convenience in many aspects. That’s why almost every individual has cell phones and considering the importance of cell phones GEPCO provides services on phones too. Now the Gujranwala electric power company consumers can get their electricity bills through SMS.

To turn on the SMS alerts, you have to follow the below steps.

  • Provide your mobile phone number to GEPCO meter reading staff.
  • Visit the GEPCO website and fill the “Mobile Data Collection” form.
  • Send your 14 digit reference number on this mobile number 03-330-430-111
  • After receiving your information, GEPCO will turn on your SMS alerts.

Recommended: MEPCO Bill, K_Electric, LESCO Calculator

GEPCO Complaint and Helpline FAQs

How do I complain to Gepco?

You can complaint on the following numbers
+92-55-9200504, +92-55-9200516, +92-55-9200592.

How can I complain to Wapda online?

You can visit the WAPDA office
Address: B-51, WAPDA House, Lahore
Or report your complaint on this email address

How do I complain about power cut in my area?

You can contact on 1912 which is specifically allotted for power supply related issues. Once you register your complaint through call, your grievance will be recorded and forwarded to the field personnel for quick action.

Can I calculate GEPCO bill on my own?

Yes, Its possible to calculate your estimated GEPCO bill with help of our calculator.


GEPCO is responsible to supply power in Gujranwala and other six districts of the region. The company also accountable to deal with the electricity issues and complaints in these areas. Therefore to deal with such issues, the company has complaint cells in every region and online GEPCO complaint cell.

Online system is fast and easy. You only have to visit the official site of GEPCO and fill your complaint from there. Or you can call on 24/7 helpline number for your issue.

However, if you are interested in PESCO bills, then click here.

Also Related: IESCO Bills Online

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